Job Information

Service King Network Administrator- DFW-Remote (Remote) in Dallas, Texas

Hiring position in the Dallas Metroplex

Network Administrator

About Service King Collision Repair Centers

Service King is not only leading the collision repair industry; we are the KING OF OPPORTUNITIES!

At Service King, our vision isn’t just to repair cars, but rather, inspire our team! We believe that building a strong foundation is the pillar of our success; focusing on, INTEGRITY, FAMILY, SERVICE, QUALITY AND GROWTH! We are currently operating more than 300 locations across 23 states and continue to expand nationwide. Whether you’re a seasoned body technician, military veteran or a young professional looking to start your career, Service King is the place for you!


Job Summary:

The candidate’s primary role will be to support the health of our network and telephony environments. The candidate will be an integral part of the team providing solutions that support the company’s continued growth, with a focus on monitoring, security, troubleshooting, and other procedures to maximize availability and uptime.


  • Troubleshoot and resolve problems with telephony and network infrastructure.

  • Maintains network and telephony performance with careful monitoring and analysis.

  • Performance tuning; troubleshooting network and telephony problems and escalating problems to vendor.

  • Upgrades network by conferring with vendors; developing, testing, evaluating and installing enhancements.

  • Establishes network specifications by analyzing workflow, access, information and security requirements; designing router administration, including interface configuration and routing protocols.

  • Provide technical assistance to help desk teammates and end-users with complex network, hardware and software issues.

  • Analyze network hardware needs and requirements for existing and future company initiatives.

  • Must be able to work long hours in the event of network outages, planned patching and deployment.

  • Works with Information Security team to maintain network security for LAN and WAN traffic.

  • Other duties as assigned.


  • 5+ years of network administration and monitoring.

  • Experience with cloud-based telephony (Genesys Cloud preferred)

  • Bachelor’s degree or equivalent work experience.

  • Proficient knowledge in server, telephony and network architecture.

  • Experience with Windows Server 2012 through 2019.

  • Proficient knowledge of networking protocols such as TCP/IP, NFS, CIFS, IPSec, VoIP, FoIP, DNS and DHCP.

  • Managing a multi-site wireless infrastructure.

  • Working knowledge of SD-WAN technologies.

  • Analytical skills to quickly assess problems or unusual situations, and develop solutions.

  • Effectively operate in a multi-tasking environment.

  • Demonstrated proficiency as a self-motivated professional.

  • Strong communication and training skills.

  • Ability to communicate technical information to non-technical users.

  • Dell Networking switches.

  • Aruba / Dell / Aerohive wireless access points.

  • Palo Alto firewalls

  • Silver Peak EdgeConnect

  • CCNA or higher certification.

Service King’s Benefits Include:

  • Medical, Dental, Life Insurance & Vision Care

  • Paid Holidays, Vacation & Sick Days

  • Weekly Pay

  • Low cost uniforms for applicable positions

  • 401(k) at 50% employer matching up to 8% of compensation

  • Transfer opportunities between all existing markets

Join our ONE winning team – APPLY TODAY!

* In addition to your application, please visit and answer the four quick questions! This ensures you are routed to the correct recruiter.

We are proud to be an Equal Opportunity Employer

Requisition ID : 26207

Category : Information Technology

Job Type : Full-Time